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Take your business communications to the next level

Using our suite of leading unified communications and collaboration technology, we can dramatically reduce costs and complexity in even the most difficult environments.

From softphones, handsets, headsets and mobile apps, to fully integrated and managed UCaaS (Unified Communications as a Service) we have the skills and knowledge to take your business communications to the next level.

The team at Merge will work with you to help unify your communication and collaboration channels, including phone, chat, screen sharing and video and audio conferencing, into a single, easy to use cloud platform. Our expert team will work alongside yours from strategy, planning and design through to deployment, onboarding and training. Throughout the process we engage with key users and stakeholders and consider your entire workflow including existing apps and systems, and leave no stone unturned to ensure we develop a solution that will enable you to achieve your collaboration vision.


Some of the core features of our Unified Communications solutions are:

Call queues, intelligent call routing and auto attendants

Call blocking, hold and delegation

Out-of-the-box integrations with major platforms (e.g. Salesforce, Office 365 and GSuite)

Voicemail and call recording

Secure HD audio

Seamlessly elevate desktop audio calls to a room-based video conference call

Interoperability with standards-based endpoints and support for iOS and Android

Real-time quality monitoring dashboards

Integrations with contact centre solutions providers (e.g. Five9, Twilio, Talkdesk)

All inclusive fixed plans with no additional charges or hidden fees

Partner with us today.

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Easy financing options to suit you

Competitive rates and custom finance packages so you can get the tools you need, when you need them.

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Carbon Offset

We've partnered with Carbon Neutral. On behalf of you and your company, we work to offset the carbon produced by our solutions by planting trees.

Find out how